Professional Associations – How Chatbots Are Helping Your Members
People who join your professional association have high hopes of achieving their goals through the membership offerings. For some it may be training or access to business resources to help in their career. For others, it may be the networking opportunities presented through live events and in-person conferences. It’s a great feeling to provide a […]
Chatbots in Membership Services: An Overview for Augmenting Your Team
Companies are adopting membership programs to sell their products and services, taking advantage of the benefits of steady and predictable income. With lower marketing costs on acquisition, these membership models are looking for opportunities to maximize retention and let word of mouth bring in additional revenue. In fact, 48% of companies have seen an increase […]
How Chatbots Can Improve Customer Service in the Manufacturing Industry
Customer service. It’s something every manufacturer needs to keep existing business going. It’s what drives new opportunities through word of mouth. It’s one important aspect that differentiates certain producers from the competition. And more often than not, manufacturing businesses outsource customer service to their distributing partners. After all, you want to be solely focused on […]
How Chatbots Can Increase Sales in the Manufacturing Industry
Sales is stressful. Let’s just get that out of the way first. You have quotas to meet with and ongoing deadlines that have you traveling across the world to pitch to a variety of prospects. Depending on the complexity of your manufacturing business model, you might have to work through multiple distributors just to reach […]
How we helped a leading health benefits provider improve their customer service and engagement with an Gen-AI assistant
freshbenies, health benefits service provider, faced unprecedented growth in its customer base, and meeting customers’ issues like registration process, membership card information, and benefits were challenging. Eleviant Tech helped them by implementing vChat’s Chatbots, which streamlined customer interactions.
Automating Customer Service: A Furniture Manufacturer’s Success Story with Coventus vChat
American Leather faced unprecedented growth in its customer base along with a shortage in staffing to meet common issues like order status, warranty information, and product maintenance requests. Eleviant Tech’s vChat chatbots met the customer’s needs promptly and helped them to deliver a better customer experience.
How Chatbots are Being Used in the Travel Industry
People travel all around the world for business and pleasure. One of the things they look for when traveling is a smooth experience with whatever company they decide to work with. Everyday, new travel companies are rising to compete for customers across the globe and with them are new technologies to give a competitive edge. […]
20 Chatbot Statistics You Need to Know for 2020
Artificial Intelligence is a hot topic in today’s marketplace. A.I. is integrated into our homes, our vehicles, the stores we visit, and even in the devices we use every day. Trending in the A.I. space are chatbots—communication assistants helping you with your messaging needs. Siri, Alexa, Watson, Vchat. Your chatbots have names and can do […]
3 Strategies to Improve Your Customer Service
I was getting coffee the other day and decided I wanted a bagel along with my cup of mocha. It was a slow morning, early enough where there too wasn’t much traffic on the road. As I sit in the drive-thru waiting for my delicious bagel, the barista arrived at the window with my order. […]
How to Recruit More Patients For Your Healthcare Practice
Healthcare practitioners around the world have a lot on their plate. The noble profession of providing care for patients is intensely rewarding but also filled with complexity. For many physicians, working directly with patients is what they love most. As for bringing in new patients to their practice… not so much.Many physicians don’t even know […]