5 Best Practices for Chatbot Maintenance and Optimization
Chatbots can easily get outdated as new innovations, demands, and content are always around the corner. Hence, you must ensure your chatbot can adapt to these changes. Investing for a chatbot maintenance cost is crucial to remain competitive in the market. According to a report by Oracle, 76% of businesses have started implementing chatbots in […]
Build Your Own Chatbot: An AI-powered Conversational Agent For Your Business
Chatbots are dominating chat conversations between businesses and their digital audiences. But that’s actually a good thing as both audiences and the brands they engage with are benefiting greatly from these developments. A chatbot is an online system empowered to respond to messages and engage with people based on pre-set workflows to help businesses respond […]
An Overview of AI-Powered Knowledge Based Systems
If you’ve ever worked for a company with more than a few employees, you know how hard it can be to get the information necessary for you to do your job effectively. In startups, employees generally have the benefit of just walking down the hallway and poking their head in someone’s office, for just about […]
How Clubs Can Sell Memberships Using Chatbots
If there’s one type of business that is afraid of selling, it’s the membership business. Whether you sell gym memberships or golf club memberships, there’s been a long-standing stigma around the word of “selling,” as if it were a sleazy and cheap thing. But, why is that? Perhaps it can be tied to the people […]
Professional Associations – How Chatbots Are Helping Your Members
People who join your professional association have high hopes of achieving their goals through the membership offerings. For some it may be training or access to business resources to help in their career. For others, it may be the networking opportunities presented through live events and in-person conferences. It’s a great feeling to provide a […]
Chatbots in Membership Services: An Overview for Augmenting Your Team
Companies are adopting membership programs to sell their products and services, taking advantage of the benefits of steady and predictable income. With lower marketing costs on acquisition, these membership models are looking for opportunities to maximize retention and let word of mouth bring in additional revenue. In fact, 48% of companies have seen an increase […]
How Chatbots Can Improve Customer Service in the Manufacturing Industry
Customer service. It’s something every manufacturer needs to keep existing business going. It’s what drives new opportunities through word of mouth. It’s one important aspect that differentiates certain producers from the competition. And more often than not, manufacturing businesses outsource customer service to their distributing partners. After all, you want to be solely focused on […]
How Chatbots Can Increase Sales in the Manufacturing Industry
Sales is stressful. Let’s just get that out of the way first. You have quotas to meet with and ongoing deadlines that have you traveling across the world to pitch to a variety of prospects. Depending on the complexity of your manufacturing business model, you might have to work through multiple distributors just to reach […]
How Chatbots are Being Used in the Travel Industry
People travel all around the world for business and pleasure. One of the things they look for when traveling is a smooth experience with whatever company they decide to work with. Everyday, new travel companies are rising to compete for customers across the globe and with them are new technologies to give a competitive edge. […]
20 Chatbot Statistics You Need to Know for 2020
Artificial Intelligence is a hot topic in today’s marketplace. A.I. is integrated into our homes, our vehicles, the stores we visit, and even in the devices we use every day. Trending in the A.I. space are chatbots—communication assistants helping you with your messaging needs. Siri, Alexa, Watson, Vchat. Your chatbots have names and can do […]