How Chatbots Can Improve Customer Service in the Manufacturing Industry
Customer service. It’s something every manufacturer needs to keep existing business going. It’s what drives new opportunities through word of mouth. It’s one important aspect that differentiates certain producers from the competition. And more often than not, manufacturing businesses outsource customer service to their distributing partners. After all, you want to be solely focused on […]
How Chatbots Can Increase Sales in the Manufacturing Industry
Sales is stressful. Let’s just get that out of the way first. You have quotas to meet with and ongoing deadlines that have you traveling across the world to pitch to a variety of prospects. Depending on the complexity of your manufacturing business model, you might have to work through multiple distributors just to reach […]
How Chatbots are Being Used in the Travel Industry
People travel all around the world for business and pleasure. One of the things they look for when traveling is a smooth experience with whatever company they decide to work with. Everyday, new travel companies are rising to compete for customers across the globe and with them are new technologies to give a competitive edge. […]
20 Chatbot Statistics You Need to Know for 2020
Artificial Intelligence is a hot topic in today’s marketplace. A.I. is integrated into our homes, our vehicles, the stores we visit, and even in the devices we use every day. Trending in the A.I. space are chatbots—communication assistants helping you with your messaging needs. Siri, Alexa, Watson, Vchat. Your chatbots have names and can do […]
3 Strategies to Improve Your Customer Service
I was getting coffee the other day and decided I wanted a bagel along with my cup of mocha. It was a slow morning, early enough where there too wasn’t much traffic on the road. As I sit in the drive-thru waiting for my delicious bagel, the barista arrived at the window with my order. […]
How to Recruit More Patients For Your Healthcare Practice
Healthcare practitioners around the world have a lot on their plate. The noble profession of providing care for patients is intensely rewarding but also filled with complexity. For many physicians, working directly with patients is what they love most. As for bringing in new patients to their practice… not so much.Many physicians don’t even know […]
The ICONIC Approach: A Step-by-Step Guide to Making Chatbot Conversation
Doing something for the first time can be scary. I remember when I was little my mom bought me a bicycle in our little suburb home. Up to that point, I was comfortable relying on my two legs to get me where I needed to be. But all my friends were moving around on these […]
Everything You Want to Know About Healthcare Chatbots
If you are a doctor short-staffed in your private practice, this post is for you. If you are an IT Director or CIO wondering how to scale your communication efforts with the growth of new patients, nurses, and doctors in the hospital, then this post is for you. “Ninety percent of hospitals still use pagers […]
How to Increase Engagement With Your Chatbot
Often when I see people adopt a chatbot into their business, they expect to set it and forget it. They think it’s a one-and-done activity that somehow automatically breeds results on its own. Usually these are the people who buy-in to the pre-built chatbots available on the market. It’s unfortunate that such powerful technology often […]
Service Your Customers with a Mortgage Chatbot
The mortgage industry is in an uproar across the United States because of COVID-19. Thousands of people have lost their jobs, leading to a major stop on the American economy. This means fewer house payments and more financial pressure on loan originators to meet investor demands. With the federal government release of the CARES Act, […]