Legacy Application Modernization: Enabling AI-Driven Enterprise Transformation
Executive Summary A mid-sized enterprise operating mission-critical legacy systems felt increasing pressure to speed up its digital transformation and embed AI-enabled enterprise solutions into key business workflows. These legacy applications were monolithic and tightly coupled, making them very difficult to scale, and they were not designed to support modern AI modernization services. Although stable, these systems restricted innovation, limited integration […]
Cloud Modernization: Re-Architecting a Legacy System to a Cloud-Native Platform on Microsoft Azure
Introduction: Why Mobile Apps Fail Businesses (Not the Other Way Around) Most mobile apps fail for reasons other than poor concepts. They fail due to being created with insufficient planning for what comes next. And so, scalable mobile app solutions are essential for ensuring your business has sustainable growth. An organization creates a mobile app […]
Building a Scalable, Cloud-Based Mobile Solution for Real-Time Asset Visibility
Executive Summary A company experiencing steady growth was encountering serious operational difficulties as their mobile app was unable to keep up with the growing number of users and the increasing volume of data. The company encountered common issues with scale: the app became slower, less stable, and less able to support new features. The problem was not the idea behind the app; it was […]
Helping a Visionary Pediatric Crowns Company Embrace Automation for Their Inventory and Customer Service
Case study at a glance Client is a pediatric dental crown manufacturer and supplier who wanted to automate their product inventory and customer order details. Coventus helped design and develop a basic ERP system to help with the tracking process. This system replaced the manual effort of filling and maintaining Excel sheets. As a result, […]
How we helped a leading US manufacturer improve their operational efficiency with a custom-built mobile inspection app
About our client Our client is a leading North American provider of production materials and integrated supply chain solutions. The client’s integrated network of over 75 metals and plastics service centers offers a complete line of non-ferrous metals such as copper, brass, steel, and semi-finished plastics, including over 120,000 varieties of products they deliver to […]
How we saved 100+ productive work hours for an award-winning game development industry leader with the vChat chatbot
About Our Client The client is an award-winning video game developer based in the USA and a popular name in the gaming world for a few of its “Game of the Year” creations.The manual workload involved in resolving customer queries increased with numerous service requests on their Shopify store. They needed an automation solution to […]
How a fintech company efficiently handled the barrage of HR queries with chatbots
TitleMax, one of the largest title lending companies in the U.S., was besieged with ever-increasing HR process-related queries. Eleviant Tech vChat AI-powered Chatbots eased the workflow and allowed them to sort through the HR team’s queries efficiently.
How we helped a leading health benefits provider improve their customer service and engagement with an Gen-AI assistant
freshbenies, health benefits service provider, faced unprecedented growth in its customer base, and meeting customers’ issues like registration process, membership card information, and benefits were challenging. Eleviant Tech helped them by implementing vChat’s Chatbots, which streamlined customer interactions.
Automating Customer Service: A Furniture Manufacturer’s Success Story with Coventus vChat
American Leather faced unprecedented growth in its customer base along with a shortage in staffing to meet common issues like order status, warranty information, and product maintenance requests. Eleviant Tech’s vChat chatbots met the customer’s needs promptly and helped them to deliver a better customer experience.