Helping a Visionary Pediatric Crowns Company Embrace Automation for Their Inventory and Customer Service
Case study at a glance Client is a pediatric dental crown manufacturer and supplier who wanted to automate their product inventory and customer order details. Coventus helped design and develop a basic ERP system to help with the tracking process. This system replaced the manual effort of filling and maintaining Excel sheets. As a result, […]
How we helped a leading US manufacturer improve their operational efficiency with a custom-built mobile inspection app
About our client Our client is a leading North American provider of production materials and integrated supply chain solutions. The client’s integrated network of over 75 metals and plastics service centers offers a complete line of non-ferrous metals such as copper, brass, steel, and semi-finished plastics, including over 120,000 varieties of products they deliver to […]
How we saved 100+ productive work hours for an award-winning game development industry leader with the vChat chatbot
About Our Client The client is an award-winning video game developer based in the USA and a popular name in the gaming world for a few of its “Game of the Year” creations.The manual workload involved in resolving customer queries increased with numerous service requests on their Shopify store. They needed an automation solution to […]
How a fintech company efficiently handled the barrage of HR queries with chatbots
TitleMax, one of the largest title lending companies in the U.S., was besieged with ever-increasing HR process-related queries. Eleviant Tech vChat AI-powered Chatbots eased the workflow and allowed them to sort through the HR team’s queries efficiently.
How we helped a leading health benefits provider improve their customer service and engagement with an Gen-AI assistant
freshbenies, health benefits service provider, faced unprecedented growth in its customer base, and meeting customers’ issues like registration process, membership card information, and benefits were challenging. Eleviant Tech helped them by implementing vChat’s Chatbots, which streamlined customer interactions.
Automating Customer Service: A Furniture Manufacturer’s Success Story with Coventus vChat
American Leather faced unprecedented growth in its customer base along with a shortage in staffing to meet common issues like order status, warranty information, and product maintenance requests. Eleviant Tech’s vChat chatbots met the customer’s needs promptly and helped them to deliver a better customer experience.